Terms of Service

Last Updated: February 17, 2026

1. Acceptance of Terms

By accessing or using the services provided by CarExpress SD Inc., you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

CarExpress SD Inc. provides auto transport and logistics services throughout the United States. Our services include but are not limited to vehicle pickup, transportation, and delivery.

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Ensure vehicles are in transportable condition
  • Remove personal items from vehicles before transport
  • Comply with all applicable laws and regulations
  • Pay all fees and charges in a timely manner
  • Maintain proper insurance coverage on transported vehicles

4. Booking and Payment

Service bookings are subject to availability and confirmation. Payment terms will be specified in your service agreement. We accept various payment methods and reserve the right to charge cancellation fees as outlined in our cancellation policy.

5. Cancellation and Refunds

Cancellation policies vary based on service type and timing. Refunds, if applicable, will be processed according to our refund policy. Cancellations made within 24 hours of scheduled pickup may incur fees.

6. Insurance and Liability

All transports are covered by our cargo insurance policy. Liability limits and coverage details will be provided in your service agreement. Customers are responsible for damage caused by pre-existing vehicle conditions or improper preparation.

7. Delivery Times

Delivery time estimates are approximate and not guaranteed. We strive to meet estimated delivery windows but are not liable for delays caused by weather, traffic, mechanical issues, or other circumstances beyond our control.

8. Damage Claims

Any visible damage must be noted on the delivery receipt at the time of delivery. Claims for damage must be submitted in writing within 7 days of delivery, accompanied by photographic evidence and a completed inspection report.

9. Limitation of Liability

Our liability is limited to the maximum amount specified in our insurance coverage. We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

10. Prohibited Items

The following items are prohibited in vehicles during transport:

  • Personal belongings and household items
  • Firearms, ammunition, and explosives
  • Hazardous materials
  • Illegal substances
  • Perishable goods
  • Cash, jewelry, or valuable items

11. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive the right to participate in class action lawsuits.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law provisions.

14. Contact Information

For questions about these Terms of Service, please contact:

CarExpress SD Inc.

Email: andrey@shipmycar.express

Phone: 626-389-4402

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